Daleys vs Diggers (forum)

MaryT starts with ...
Happy to report that Daleys' business appeared not disrupted by the floods.

My order arrived promptly and well packed as always, unlike a delivery from Diggers that was just a mess of pots, soil and dead and mangled plants jumbled together. I was sick to my stomach to receive the box of horror. I reported it to Diggers a month ago but still have not heard from them.

I have been a member of Diggers on and off for decades and I must say it is a disappointment to see their service decline rapidly in recent times. I don't know the reason for it. They don't care to apologise, explain or rectify their mistakes.

Time: 12th January 2011 2:20pm

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Phil@Tyalgum says...
I'll bet you paid top prices for their plants as well, they seem a little extreme at Diggers for seed grown and not grafted varieties. No doubt you pay to be a member too, they have it all worked out.

Time: 12th January 2011 2:25pm

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MaryT says...
I supported Diggers for decades because I believe they are earnest in "preserving the best plants and garden traditions" but lately I have noticed a deterioration of the quality of plants, unacceptable delays in delivery and non existent customer service. Getting a tangle mess of soil plant and pots in a box was upsetting enough but being ignored for a month afterwards is the last straw.

Time: 12th January 2011 2:41pm

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Phil@Tyalgum says...
Seed savers is a great idea but most home gardeners can't afford to be using Diggers as a source - I always found their plants to be undersized and took weeks to arrive - even when just seed was ordered by the time it was delivered I'd forgotten I'd ordered it.

Time: 12th January 2011 2:47pm

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J says...
Going to add to my slight annoyance with diggers. I put through a large order of blueberries and raspberries last winter and was shocked to see how tiny the plants were in comparison to the orders I've gotten from Daleys and Perrys. It didn't matter with the raspberries, they are about 6 foot tall right now, but out of the 5 blueberries I ordered, two ended up being complete duds, and the other three took a while to grow. I would have been better off ordering these varieties through bunnings or another source, because the two blueberrie bushs I got from bunnings at the same time are almost three times the size and has given me several punnets worth of blueberries.

Having said all that, so far I've had one dud from daleys- a hass avocado. All my other avocado's (not from daleys) are doing great but this hass looks like it's going to pass away soon. The rest of daleys stock is doing fine.

Everything from Perry's has grown great.

Time: 12th January 2011 3:16pm

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JUJUBE FOR SALE IN MELBOURNE says...
I am very happy with Daleys service, I ordered some stuff this morning and within the same morning I received a quick note from Kath saying that my parcel has been packed and sent. I could not ask for more. What an exceptional service that Daleys has provided.

Time: 12th January 2011 3:19pm

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John Mc says...
I concur, JUJUBE FOR SALE IN MELBOURNE.
Everything I order off Daleys' web site is always available and always delivered on time and intact. No if's no buts, it's a very professional outfit, exceptional.

Time: 12th January 2011 4:08pm

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Jim says...
I agree that Daleys is definitely of a higher quality than Diggers, and I too have had service problems with Diggers. That said it does baffle me why the costs of shipping and quarantine are so much more at Daleys (I am referring to Western Australian orders) than at Diggers and also another online nursery Paraplants. At both Diggers and Paraplants their postage and handling costs are significantly lower. Daleys will always remain the preferred site for purchasing as quality and range is better but when the same plant can be bought for less than half(once shipping is included)then the other retailers are more attractive.


Time: 12th January 2011 4:21pm

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About the Author electra
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Jimmy says...
I like Daleys for quality, and Diggers for price.

The main difference is the freight.

Daleys need to start using Australia Post as that is heaps cheaper. This of course is a slower and rougher way of transporting them, thus you get damaged shipments from Diggers most times. Express post would still be cheaper than StarTrack and would come overnight. If Daleys get a commercial account with Australia Post they can get substantial discounts off the going rate of postage not available to consumers.

The other problem is that Diggers will ship over 1000 boxes in a day to WA , thus the quarantine cost is split over more orders, not much we can do about that but Diggers packing suffers when they are busy because of it.

I have asked for refunds from Diggers a lot and have always got them, but the tiny plants they ship can be more 'promise' than substance much of the time.

Time: 12th January 2011 4:27pm

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About the Author Jimmy
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au0rey says...
Totally agree Jimmy! If only Daley's shipping isnt that expensive, then I can order more good plants from them! The only thing stopping me from ordering is basically their steep shipping... Diggers' shipping's cheap but I have not ordered anything from them yet.

Time: 12th January 2011 4:35pm

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MaryT says...
So far Daleys : 5 Diggers: minus 3

I've had little problems with Daleys and Kath was quick to respond to any queries regarding the orders which all arrived Sydney within one week. Diggers' delivery can take close to two months with items missing, plants dead and complaints ignored (for a month now).

To be fair, though the size of Diggers' plants are minute compared to Daleys, often they catch up with good growth in time, and the smaller plants meant less postage. It is only lately that I found so many problems with Diggers.

Time: 12th January 2011 4:38pm

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snottiegobble says...
You wouldnt expect the same problems with seeds would you? yet I waited over 2 months for Diggers to send mine. In fact after waiting 5 weeks I emailed them & they told me my order had somehow got misplaced. No apologies, nothing. Of course the time to plant many of the seeds had been & gone!

Time: 12th January 2011 5:05pm

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ringelstrumpf says...
I never had ordered anything from Diggers because it just annoyed me that you have to be member or pay extra high prices.
They are just a private business like other seed merchants too and there are others who try to save traditional seeds as well.
They have good climate maps on their website though.
For cool climate woodbridge is good. I've ordered 10 trees and all took very well.
And they have all sorts of apples (mainly for cool climate).

Time: 12th January 2011 6:59pm

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Jason says...
I used to always prefer Perry's for very high quality plants, then Daleys. Both great but Perrys had the best plants. I used to go and pick up the plants from Perry's to be sure I got the best ones :) (it's only 600km away). I've also been to Daleys to pick trees out and then have them shipped also but that's a much bigger trip.. There was no doubt 10 years ago Perrys had some supreme quality going on (pretty sure sourced from Birdwood) that was a long time ago and I haven't had trees from either place in ages. Daleys were 100 times better at packing so I used to bring the Perry's plants with me in the car.

I've got a couple of little plants from Diggers and didn't have any problems either but I can see how you would since they didn't have packing technology (much of a clue) but they are pretty new to fruit tree sending. I do remember once one tree was missed in one of my Daleys orders, the offer was there for a replacement next time I ordered but for the life of me I can't remember if I ever did order more and get that tree :P I can't even remember what it was

Time: 12th January 2011 9:25pm

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Dave says...
I must say I have ordered from all three of the suppliers mentioned in the last 12 months (Perry's, Daleys and Diggers) and I have had no problem with plants received in terms of packing. Although I'm only 50km from Diggers so these came via courier. The best quality came from Perrys and Daleys, then my next best batch was from a place called Yalca....Diggers plants were okay, got some blueberries like Jason and were small, only one is over a metre now, the others are slow. I've visited Diggers recently and they have some lovely gardens and buildings, including some great examples of most of the plants/fruit trees they sell including some good espaliering! The stock for sale at the nursery there all looked really good though. In terms of recent disapointments, I would say they may be struggling with demand perhaps and maybe sending plants that could have maybe had some little extra care.
I have been using quite a few different contacts these days to get my plants and all have there good and bad points. Also just to finish off I actually bought some trees from bunnings for the first time this week as a spontaneous buy - got a Bowen Mango and a red variety Tamarillo! Also got a Wampi yesterday from Morrison Bros which still has the Daley's label on it and its in great shape!

Time: 12th January 2011 10:25pm

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Violet_Cactus says...
I'm another one who says 'thumbs up' for Daleys and 'thumbs down' for Diggers. Daleys' service and plants are far superior to Diggers.

Diggers is not as good as it used to be, which is a shame, because it used to be great. I hope it returns to its former glory some day.

Time: 12th January 2011 10:44pm

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amanda says...
To be fair - if u have a complaint your first stop should be with the supplier - not here perhaps?
Personally - I have always enjoyed my association with Diggers - but cannot really say either way "good or bad". How do u define that?
I have been on the wait list for plants from Daleys for 3yrs now - so what? If they could produce them - they would supply them - they are a business after all - but the world of grafting etc is not perfect.

But - I do respect the extra-curricular 'work' - that perhaps their sales support...?

PS - these guys can't really control what happens to your plants in the post either....?
I am lucky enough to know my postie by first name basis etc...he knows my dogs, where to leave my plants etc...

In addition - the worst 5 plants I ever received were from Daleys actually. They cost $180 to get here to WA and had a uncurable genetic abnormalty.

I didn't know for a year or more until I had them diagnosed - so I didn't complain because I thought too much time had elapsed.
I should have alerted them though.

Time: 13th January 2011 12:25am

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About the Author amanda19
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MaryT says...
I feel that consumers have a responsibility to alert others of undesirable trade practices. Diggers has gone down hill. Re your plants from Daleys - you're right, Amanda, you should have alerted them - but what if you complained twice and a whole month elapsed and you still don't hear from them? That just wouldn't happen with Daleys.

Time: 13th January 2011 8:16am

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kert says...
I have found that when dealing with retailers who give defective goods it is v. good to quote the Trade Practices Act ,namely, that goods must be of "merchandisable quality". Follow this up by an offer to have the matter dealt with by Consumer Affairs and, quickly, they find that your case has some validity after all.

Time: 13th January 2011 8:48am

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J says...
Just thought I'd add to my previous post: I've found diggers customer service to be good, just the quality of their plants in comparison to Perrys and Daleys seems to be lacking.



Time: 13th January 2011 8:49am

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MaryT says...
Thanks, Kert. I will contact Dept of Fair Tradings if Diggers won't acknowledge my complaint, but I will give them one last chance to see what they would do.

Gardening is my therapy for living with an incurable cancer but receiving a box of pots, soil and dead and damage plants from Diggers made me ill and not hearing from them a month after my complaints is just too much. It takes energy to pursue these things, energy that I can ill afford. I guess that is their strategy - if they ignore you long enough you'll give up.

Time: 13th January 2011 9:16am

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kert says...
Mary T ,I suggest,you use the expression "merchandisable quality" in your dealings . Mostly retailers try to outlast you but you need to prove to them that it actually will be easier for them to acknowledge responsibility now rather than later and that they are not dealing with your average schmuck.

Time: 13th January 2011 9:38am

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MaryT says...
Thanks, Kert. I have appealed to Diggers one last time for fair trading but I won't hold my breath. Taking stock, I realise that there were missing/dead plants in every order but postage were charged for same. Then came the "box of horror" - pots empty of soil and plants and everything tossed together in one great mess. No word for Diggers for a month after I contacted them twice.

I used the wording you suggested. Let's see if that would get them moving.

Time: 13th January 2011 10:42am

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Nick says...
I agree, I ordered a paw paw plant off diggers and it wasn't too bad but then I ordered a white sapote and a custard apple (which I found out later on were seedlings!). I waited for almost 2 months in vain then called and they said that by this time of the year they weren't sending plants. But on the otherhand I ordered a carambola and lychee off Daleys. Not only was the delivery extremely fast but the plants were of an excellent quality and immediately put on new, lush growth. Even though Daleys cost more, you're certain to receive great plants. I was also amazed to find that it took longer to deliver a 10cm high stick from Dromana to Altona than 2 big trees from NSW to Victoria!

Time: 13th January 2011 11:36am

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Jantina says...
I'll take higher cartage but big lush healthy grafted or marcotted plants and fast delivery over lower prices and slow delivery of minimiscule seedlings usually in poorer condition anytime.

Time: 13th January 2011 12:14pm

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MaryT says...
Violet_Cactus is right, Digger's Club is not what it used to be - I supported it for decades even when I did not have a garden. I have now lost faith in them.

Now it is a big corporation that runs two exhibition gardens ($10 entry to each), restaurant, cafe, workshops, book publishing, master classes, "events" that would bring in more income than selling packets of seed and tiny plants. No wonder they don't turn up for months or turn up dead or damaged. There are more lucrative avenues to explore...

I would not be surprised if they give up this branch of their business soon, or franchise it out (maybe that's what happened?) I know they advertise and sell plants that they don't have, as several of my orders have plants missing.

Time: 13th January 2011 12:17pm

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Evo says...
Another grumpy diggers customer here too. I once purchased their 'orchard' pack and the eight fruit trees came and ranged in size from 15cm high(what the??) through to the largest at around 45cm high. When I complained they said that, yes, they are small, but that their trees grow 'faster' than others so I shouldn't worry. Really poor form. A mistake I won't make again. I've purchased a few times from Daleys and have been so impressed I've written twice to them to congratulate them for their high quality stock.

Time: 13th January 2011 8:01pm

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Hayden says...
Thanks for the warnings about diggers. I was thinking about joining them and buying from them.

Time: 14th January 2011 2:11am

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Jason says...
The two trees from Diggers that I can remember, they were both tiny. One was a Peruvian Walnut (now about 8 foot) and one was a Capulin cherry that's been eaten by stuff a few times and is about 4 foot :) so they both lived but they don't do big trees (I don't like to plant trees more than 30cm in height myself and both those were well under that) but sometimes it's ok if they are really high quality like those plants I used to get from Perrys/Birdwood were

Time: 14th January 2011 5:12am

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MaryT says...
I think Daleys and Diggers provide different services: one is a professional plant nursery and the other is a 'club' whose member help support its endeavours. Judging from the above posts, Daleys is preferred by those who used both companies.

I am a Daleys customer who is more than satisfied with its services but I have also been a Diggers' Club supporter for decades. However I must point out its short comings: the long wait for orders, extremely small size of plants, plants that don't arrive (they sell plants they don't have and charge you postage for them), or arriving in poor condition because of poor packaging, arrogance of service staff, refusal to deal with complaints...

My last complaint was regarding a box of plants that arrived with all its contents throw about - the pots were emptied of their soil and plants and the whole lot were mingled and mangled together in a mess. This was a month ago and I have written to Diggers three times and so far, silence from them. No apologies, no explanations, no offers of compensation.

I started this topic on the forum to see what experiences others may have had and well, you can read the above for the result.

Time: 14th January 2011 7:49am

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Jimmy says...
The one thing I hate is Diggers is not a club and never has been.

Its a business run by Clive to fund Clive.

It has lofty ideals, but trade practises should really do Diggers for calling themselves a club when they clearly are not.

Its just a clever ploy to get their advertsing catalogues paid for by the consumer.

Saying that i'ma long time meber and still buy their seeds and plants as there is often no alternative in WA.

if only Daleys could be convinced to post, I woudl be happy.



Time: 14th January 2011 2:45pm

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epiphany says...
I've also purchased from both & have to admit, after my current Digger's membership runs out, I won't be renewing it. Same story...small plants, long wait (even for seeds - I received a seed order from the UK quicker than one from Digger's once & I'm less than 100km from Diggers!), some plants not performing well. However, I've never had a problem with packaging.

The only reason I don't use Daley's more often is the hugely prohibitive cost of postage. Otherwise I'd use them more frequently. I also don't find Digger's to be all that much cheaper (even with membership) compared to, say, Green Harvest, Phoenix Seeds, etc. And I'm starting to notice a significant difference in germination rates compared with other companies.

I guess Digger's meet a need. But it'd be good if they sorted themselves out a bit.

Time: 15th January 2011 2:32pm

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snottiegobble says...
I just get the impression that Diggers are now too big to operate in a way that is satisfactory for their members & have lost that quaint clean green touch so often portrayed at ST ERTH & HERONSWOOD! I wont be renewing my membership either!

Time: 15th January 2011 7:30pm

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Brad says...
+1 for joined diggers, then never renewed it. Hope they read this thread. I gave them quite a bit of feedback on the phone which a lady took 'gratefully' and said she'd pass on and discuss. I never heard back and I guess nothing changed

Time: 16th January 2011 12:27am

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Chris H says...
Well I'm going to go in to bat for Diggers. (I've not used Daley's or Perry's).

I've been a Diggers Club member for years and have always had good service.

A few years back a large order for strawberries didn't arrive after three weeks. I contacted Diggers and they replaced the order within a week. I had to sign for receipt at the PO. Three days later the original consignment arrived - redirected from another Oberon PO box. They were dry and struggling but still alive. I contacted Diggers and they said 'Just keep them and see if you can salvage any.' I did - and 65% survived and thrived.

Last week I was going through the Summer catalogue and wanted to make some purchases but I know that in four weeks time I will working interstate for a client for 4-6 weeks and there will be no-one to collect plants from PO and nurture them (much less plant them) until my return.

I rang Diggers and ask for delivery times. 'Aiming for 2 weeks post-order' was the reply. 'Yes', I said, 'but what if it fails?' and explained my situation.

My order was taken and I have a guarantee that if the plants don't arrive within my 3-4 week window of opportunity for planting and end up rotting in a box at the PO they will be replaced FOC.

The seeds I get from them have excellent germination rates and longevity. I'm currently harvesting Tigerella tomatoes that I planted into seedling punnets 'on spec' in August last year. The best by date on the seed packet was August 2007.

Any live plants I've ordered from Diggers have always arrived well-packed and in good condition (except for the strawberries that got lost courtesy of Aust Post).

I use Diggers for seeds that I can't easily get otherwise. Their strawberries are fantastic. Most trees I get elsewhere from specialist nurseries, but the few I have got from them have all performed well.

Cheers
Chris H

















Time: 17th January 2011 1:09pm

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About the Author Chris H
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Grant says...
Never ever had an issue with plants from Daleys. Always alive and healthy top quality plants. I wish they would give you an option on postage or freight though (That way people can have a cheaper option if they are willing to absorb the risk). The huge cost of freight has stopped me ordering plenty of times. I would be happy to absorb the odd casualty for much cheaper postage. I have purchased many rare and expensive plants via ebay and online nurseries and maybe have only had one casualty.

Time: 18th January 2011 12:06pm

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MaryT says...
I have complained to Diggers three times since December 14 after receiving an order that arrived in a tangle of pots, soil and dead and damaged plants. I have not heard one word from them.

Time: 19th January 2011 7:05pm

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MaryT says...
Thank you Daleys for your excellent service and prompt reply to any queries.

Thank you Kert for giving me the words to deal with Diggers: they have now offered me a refund!! No more dealings with them from now on. Their reply came seven weeks too late.


Time: 31st January 2011 3:41pm

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Ann says...
My biggest complaint with Diggers is that some time ago I convinced my husband to go for a drive to Heronswood, it was a very hot day. After paying $10 for him to go in we discovered that due to "replanting" there was nothing to see in the vegetable line. The toilet had a small 'out of order' sign on it and no instructions as to an alternative. We wanted to sit down at the cafe and have a drink but despite it being completely emply staff would not allow us to enter as they were preparing for a function. They advertise the cafe and then effectively close it without notice. Poor form.

Time: 31st January 2011 4:22pm

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MaryT says...
I understand your frustration with Diggers, Ann. They just don't care. They are making serious money now. Your $10 entry fee is nothing compared to a room full of people paying $75 per head for an 'event'.

Time: 31st January 2011 6:11pm

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snottiegobble says...
I purchased 3 packets of 'Holy Basil' seeds from Diggers & promptly sowed some. The results are a mixture of green & purple seedlings none of which smell like true Tulsi!
Real Holy or Sacred Basil has an unforgetable scent right from the start. There is NO mistaking it! Very disappointed & wont be ordering from Diggers again!

Time: 1st February 2011 11:28pm

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Charles cant spell says...
Yeah feedback for Diggers is getting worse each time I read it. Best stop adding them to Permie WA's recommneded seed list. Try Phoenix in Tazzy or Isabel Shipards I recon those two should still be diligent. http://herbs-to-use.com/herbs-for-sale.html

Time: 2nd February 2011 1:56am

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About the Author Charlesstillcantspell1
Perth Innaloo
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snottiegobble says...
Thanks Charles, i already wrote to Isabel in the hope she has the real deal. When in Vic I bought seeds from her & had no complaints. Even grew magnificent licorice plants from her seeds. She had that magic personal touch!

Time: 2nd February 2011 11:15am

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About the Author snottiegobble
Bunbury/Busselton ( smack in the middle)
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snottiegobble says...
Sorry mate! I remember now they were root cuttings!

Time: 2nd February 2011 11:17am

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About the Author snottiegobble
Bunbury/Busselton ( smack in the middle)
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MaryT says...
Thank you Charles cant spell for an alternative supplier of seeds. I was just wondering where to go now that I've ditched Diggers.

@snottiegobble can you please describe the "unforgettable scent" of the Tulsi?

Time: 2nd February 2011 12:40pm

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About the Author MaryT
Sydney
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snottiegobble says...
The scent is unbelievably strong, & distinct from other basils & I know that the Holy/ sacred basil is strewn around in temples, pagodas etc.( hence its name.) I have purple, Thai, purple Thai, sweet,& lemon basil & it is none of them.

Time: 3rd February 2011 3:50pm

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About the Author snottiegobble
Bunbury/Busselton ( smack in the middle)
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MaryT says...
Thanks snottiegobble, perhaps Daleys can source this herb and supply it. I have what you have (except lemon basil) plus "basil mint", an invasive specie worse than common mint. I would love to find the Holy/sacred basil.

Time: 3rd February 2011 6:12pm

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About the Author MaryT
Sydney
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snottiegobble says...
MaryT, I am still waiting to hear back from Isabel Shipard in the hope that her farm hasnt been damaged by flood. She normally responds very quickly!
I will certainly let you know what is happening!

Time: 5th February 2011 2:30am

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About the Author snottiegobble
Bunbury/Busselton ( smack in the middle)
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MaryT says...
Thanks snottiegobble; I do hope Isabel Shipard is safe. We need seed savers more than ever. I am also more diligent in saving seeds now, though I'm not sure if I know what I'm doing. My only success is with chillies so far.

Time: 5th February 2011 6:30am

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About the Author MaryT
Sydney
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snottiegobble says...
Hi MaryT & others, it would seem that thankfully Isabel is OK because I found her reply in SPAM which i dont check so often. She is in Nambour!
She sent me her new catalogue & here is the link.
http://herbs-to-use.com/articles/catalogue.pdf.
It is quite lengthy & worth printing out so go for it, guys!

Time: 5th February 2011 1:35pm

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About the Author snottiegobble
Bunbury/Busselton ( smack in the middle)
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John Mc says...
Owww, that's weird. Clicking on that link takes me to a blank page. I went to this page:
http://www.herbs-to-use.com/herbs-for-sale.html
and scrolled down a bit to the same link and it worked, can't explain that one.
Thanks I now have it.

Time: 5th February 2011 8:49pm

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MaryT says...
Thanks John Mc and snottiegobble. I had to follow John's link to get to Isabel Shipard's catalogue - it's fantastic!

Time: 6th February 2011 1:54pm

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About the Author MaryT
Sydney
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Nick says...
I just got a e-mail from Diggers :P

"Did you know the next purchase you make with us could be a discounted one? With gardening conditions now improved it has never been a better time to garden.

We are offering you a very special Diggers Club offer- a FREE 3 month upgrade to your membership if you join here and enter promotional code RREM where directed.

This means that you can take extra advantage of all we have to offer- 6 catalogue mailings full of articles and products, free seeds and product discounts. All of these will help you to grow your own food and beat the rise in fresh food prices.

To take advantage up this offer, join here- don't forget your promotional code RREM. But hurry it is only for a limited time! So why not become a Diggers Club member today?

If you would prefer to join over the phone, call our office on 03 5984 7900 during office hours Mon-Fri. and mention this offer!

Happy gardening,


The team at Diggers

PS. Offer expires March 31st, 2011 and all memberhsip prices will increase on July 1st."


Time: 18th February 2011 8:04pm

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About the Author Nick T
Altona, VIC
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MaryT says...
NO COMMENT - but read the posts above by members and form your own opinion.

Time: 18th February 2011 8:21pm

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About the Author MaryT
Sydney
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ringelstrumpf says...
unfortunately, diggers has some plants which seem to be interesting, but after all these comments, I don't know if I throw money out of the window.
The size of the plant is not mentioned.
And that does really matter because if a slug or a bird nibbles a bigger plant is not killed right away. I still hope for my two daleys kumquats to leave out (cockatoos) and for the carob (sheep) both were defoliated in winter, but now even here spring is coming.

Time: 15th September 2011 10:17pm

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About the Author ringelstrumpf
Mountains
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amanda says...
I'd stick with the seeds from Diggers ringlestrumpf - it's not just that the plants are tiny - it's really hard to get any info about them, from them - and I wonder about the 'quality' of the plant they are putting out...eg: I got a capulin cherry from them after reading their rave review. It's a total dud - the fruit is tiny and nothing like they suggested at all - it's not even edible.

I contacted them several times to find out about their 'variety' - after several months I finally made contact with someone in the garden - who knew nothing about the parent plant that my cutting came from - nor if it needed a pollinator even....not good.

It's very frustrating to grow a plant for several years only to find u have been gypped with an inferior seedling or nameless variety that will never perform. It can also put a fruit into disrepute - which is a shame.

I guess if u have the time and water - then it may be ok though.

Sometimes I think they just stick seeds n cuttings into a pot, make their money and hope for the best - or no complaints... :(



Time: 16th September 2011 12:17am

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About the Author amanda19
Geraldton. Mide West WA.
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MaryT says...
I've had plenty of duds from Diggers; even the survivors are poor performers. You have to add at least three years of care to their plants to get the same result as a new plant from Daleys, and then as Amanda said, the quality of the fruit is another thing. What a nasty surprise. Also so called 'dormant' plants' turned out to be just tubes of soil.

It took SEVEN WEEKS and four emails from me for Diggers to come back to me after a delivery of plants emptied from their pots so all I received was a jumble of uprooted plants, soil and pots in a box. Seven weeks of silence after four complaints! Buyers beware.

Time: 16th September 2011 9:41am

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About the Author MaryT
Sydney
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ringelstrumpf says...
OK I won't spend that money. the size really counts, why would someone bother to buy, say a cherry guava and not the seeds if you don't get a plant to put in the garden straight away? I have ordered from cornucopia once and I found that the plants were too tiny too. And I hated that they didn't have proper labels, after planting I forgot to produce labels and then it gets messed up. I really prefer paying more, but unfortunately daleys is a warm climate nursery, woodbridge has the classical plants only (what they do well) but find a source for cool climate exotic edibles like goumi!
If my garden would be more established I would simply buy the seeds, but as long as I go to the greengrocer I prefer buying good sized plants.

Time: 16th September 2011 10:43am

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About the Author ringelstrumpf
Mountains
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ivepeters says...
Anyone still members ?

Time: 9th October 2013 5:21pm

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About the Author ivepeters
Brisbane
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Anonymous says...
i ordered a pack of seed potatoes from diggers.it has taken about taken 2-4 weeks to finally get a email saying they have been posted.i rang to ask what happened and the lady said oh it takes 7-10 days to get stuff sent out and also spring we are backed up with orders they must have snails or not enough staff to cope with all there orders LOL! and every time i rang them up the ladies they always sounded miserable i have never been a member and don't intend to be who can afford those prices! my pet peeve with some things they sell are only a member can buy :(

the only thing that draws me to them is sometimes they have varieties i have never seen other then that i am not convinced by them at all.

i have have had better luck with green harvest,daleys,and ebay seed sellers.

i have bought
for my dads fathers day i got 2 quinces trees(Chinese and Turkish)and a separate order a mango tree(Nam doc Mai)
from daleys and all received with days to a week.which is great from kyogle to the central coast! :) id rather pay the extra for this service then pay for Australia post i could imagine the horror :(

same with the other places aswell.

end Rant haha

Time: 11th October 2013 1:58am

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About the Author fruitlovermyles
chittaway bay
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Anonymous says...
i got my potatoes today and inside was a sticker saying sorry we are late there is a special gift inside a movie ticket for the new butler movie and a sample eco seaweed better then nothing at all or a kick in the face LOL!

Time: 11th October 2013 3:41pm

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About the Author fruitlovermyles
chittaway bay
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aus99a says...
You want the best service and spuds? Go to Tasmanian Gourmet Potatoes. I have been growing 'Spunta' for 5 years and have been delighted every season.

Time: 12th October 2013 5:46pm

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About the Author aus99a
Bexley
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Crowley says...
I too have received plants in very poor condition from the Diggers Club. I am also a member.
I will no longer order plants from them.


Time: 30th September 2019 11:23pm

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About the Author Crowley
Port macquarie
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